Frequently Asked Questions

Everything you need to know about shopping with Carrier Company.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.

What is your return and exchange policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may incur a small restocking fee.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my shipment in real-time?

Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

At Carrier Company, we prioritize ethical manufacturing. We use organic cotton, recycled polyester, and partner with factories that ensure fair labor practices.